What is communication etiquette?

We heard about table manners and etiquette especially in a fine dining restaurant. Not to mention very common in royal family and to mostly upper class or the so called elite people in the high society. But it is applicable to everyone in every sense of the word. It is part of social grace and a sign of respect.

Apparently, it is the same with communication. We communicate people daily in face to face, over the phone, via email or video call. It is part of our day to day living. We communicate to have a better understanding to each other. Nowadays, some might have forgotten the proper ways to communicate. Yes, it varies in culture to some degree. In some countries those that are a bit traditional for example in Japan not looking at the eyes for too long when speaking face to face. Some western countries talk fast and very straightforward. Others talk like they are upset and loud. But no matter what language we are using, there is always a way to communicate properly.

Communication is indeed a lovely method to provide a message to anyone if handle it well such as:

1. The tone of your voice- there is monotone, there is high pitch, there is very low pitch, there is fast and slow talker depending how you use it in the occasion and your audience for example if you are having a public speaking. It is important to know how the audience/person feels when you are talking. Put a smile on your voice.

2. Clarity- how clear your message to someone who will receive the message. It is important to make it simple and easy to understand.

3. The choice of words and how those words would come across to the other person whether we are happy or not, the timing and delivery focus on the person whether you are talking in person or even writing an email.

4. Listening is the basic before requirement in communication before answering. Asking a question to clarify on something we don’t understand is a proper way than pretending we understood a thing.

Proper communication influences the other person to listen to you. It gives power, trust and credibility. It is your personal branding. It is your personality and character that differentiate you from the rest. It is an attraction. A beautiful trait. Indeed an etiquette.